Privacy Policy

Kentina Business Holdings, LLC, referred to in this policy as Kentina Hospitality, we, us, or our, operates kentinahospitality.com and the websites for Danza del Sol, Masia de la Vinya, Galway Downs, Native Falls Campground, and Cross Creek Golf Club, together referred to as the Sites.

This policy explains what personal information we collect, how we use and disclose it, and the choices available to you. Where a property website publishes its own privacy policy, that policy applies to information collected through that website.

Age Restrictions

Some services and content available through the Sites and our properties are restricted to individuals who are 21 years of age or older. This includes, but is not limited to, wine club memberships, tasting room visits, and any reservation or event at which alcohol is served.

By using the Sites or registering for any service, you confirm that you are at least 21 years of age where alcohol-related services are involved. We reserve the right to verify age before fulfilling any order or confirming any reservation that includes the purchase or service of alcohol. Valid government-issued photo identification is required at check-in for any reservation or event at which alcohol is served.

1. Information We Collect

1.1 Information You Provide

We collect information you give us directly, which may include:

• Name, email address, phone number, and mailing address
• Payment information, collected only where a purchase or reservation is completed
• Date of birth, for age verification
• Reservation and booking details
• Wine club enrollment information
• The content of communications you send to us

Not every category above is collected on every site. kentinahospitality.com is an informational website and does not process purchases or reservations.

1.2 Information Collected Automatically

When you visit the Sites, we may automatically collect:

• IP address and browser type
• Pages viewed and time spent on the Sites
• Referring URLs
• Device identifiers
• Cookie and tracking data, as described in our Cookie and Tracking Disclosure

2. How We Use Your Information

We use the information we collect to:

• Process reservations, orders, and enrollments
• Verify age for alcohol-related services and reservations
• Send transactional communications such as confirmations and receipts
• Send marketing communications where you have opted in
• Improve and maintain the Sites and our services
• Comply with California alcoholic beverage regulations and other legal obligations
• Respond to your questions and requests
• Administer wine club memberships

3. How We Share Your Information

We do not sell your personal information for money.

We may share personal information with third-party advertising and analytics partners in connection with cross-context behavioral advertising. Under the California Privacy Rights Act, this is defined as sharing. You may opt out at any time using the Do Not Sell or Share My Personal Information link on the Sites, or by contacting us using the details in Section 12. Our Cookie and Tracking Disclosure describes the technologies involved.

We may also disclose personal information to:

• Service providers who perform functions on our behalf, such as payment processing, reservation management, email delivery, and website hosting
• Regulatory authorities where required by law, including the California Department of Alcoholic Beverage Control
• Law enforcement or other parties in response to valid legal process
• A successor entity in connection with a merger, acquisition, or sale of assets

4. California Residents: Your Privacy Rights

Under the California Consumer Privacy Act and the California Privacy Rights Act, California residents have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of personal information, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit the use of sensitive personal information, where applicable
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, contact info@kentinahospitality.com. We will verify your request and respond within 45 days, and may extend that period by an additional 45 days where permitted, with notice to you. An authorized agent may submit a request on your behalf with proof of authorization.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Wine club membership records and alcohol purchase records are retained as required by California Department of Alcoholic Beverage Control and federal Alcohol and Tobacco Tax and Trade Bureau requirements. Records of consumer privacy rights requests are retained as required by California law.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. Payment processing is handled by PCI-compliant third-party processors, and payment card data is not stored on our servers.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Sites, remember your preferences, measure performance, and support advertising. You can control cookies through your browser settings, and through the Do Not Sell or Share My Personal Information link where available.

Our Cookie and Tracking Disclosure describes the categories of cookies in use, the third parties involved, retention periods, and your choices.

8. SMS Communications

If you opt in to receive text messages from us, message and data rates may apply and message frequency varies. You may opt out at any time by replying STOP, and you may reply HELP for assistance. Our SMS Terms and Conditions contain the complete program details.

We do not share mobile opt-in information with third parties for their own marketing purposes.

9. Third-Party Websites

The Sites contain links to third-party websites, including the individual property websites, booking platforms, and social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any website you visit.

10. Children’s Privacy

The Sites are not directed to individuals under the age of 21, and we do not knowingly collect personal information from them. If you believe we have collected information from a minor, contact info@kentinahospitality.com and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on the Sites with a revised Effective Date, and we review this policy at least once every 12 months. Your continued use of the Sites after a change is posted constitutes acceptance of the updated policy.

12. Contact Us

Kentina Business Holdings, LLC

38801 Los Corralitos Rd, Temecula, CA 92592

info@kentinahospitality.com

(951) 514-3120